Raj Patel's Blog Ramblings from Rajesh Patel

28Feb/060

Office Depot Rebate Scam

I always fill out my rebates on time and correctly.
I have gotten 95% of all my rebates but the only
ones I really care about are the big ones.

My dad recently purchased a computer with $350
bucks worth of rebates. I mailed all of them
in and have been checking the company websites
for the status. I recently found out that Office
Depot is denying a $250 rebate because "UPC not
for a HP Notebook". I had not submitted a rebate
for an HP Notebook but for an e-machines computer.
The forms were automagically printed for me, so
I had all the right stuff.

The UPC has a bar code on it and so does the freaking
rebate slip printed out from the cash register.
Seems to me that there would be little to no chance
for error other than reading my horrible handwriting
on the form. So I'm led to believe that they make these "mistakes"
all the time and most consumers don't bother to follow
up so they don't get the rebate.

I have photo copies of all the receipts, UPCs, and forms.
Hopefully I can get them to correct their mistake, otherwise
I will be following up with one of these letters:

Rebate Demand Letter

Filed under: Uncategorized No Comments